Frequently Asked Questions

Everything you need to know about your KUNA shopping experience.

What is your shipping policy?

We offer standard and expedited shipping worldwide. Orders are typically processed within 1-2 business days, and delivery times vary between 3 to 7 business days depending on your location.

How can I return an item?

If you are not satisfied with your purchase, you can return it within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout process.

How do I find my size?

Each product page features a detailed size guide. We recommend comparing your body measurements to our chart to ensure the perfect fit for your silhouette.

Are your materials sustainably sourced?

Yes, at KUNA we are committed to ethical fashion. We use high-quality, eco-friendly fabrics and partner with manufacturers who prioritize fair labor practices.

Can I track my order?

Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's journey in real-time.